Activation
“Relevant cognitive structures in learners by having them recall, describe, or demonstrate relevant prior knowledge or experience” (Reigeluth et al., 2009, p.42). The trainer starts off by asking staff questions such as:
-Is this your first time taking such training?
-What do you hope to gain out of this training?
-What is the main purpose of this training for you?
-What are your expectations from me (the trainer)?
Next, the trainers’ role is to ask “learners share previous experiences with each other” (Reigeluth et al., 2009, p.42). This can be done by asking the following questions:
-What is your understanding of giving feedback?
-How often do you provide feedback?
-What does feedback mean to you?
-How does it make you feel while giving your clients feedback?
-How does it make you feel after giving your clients feedback?
-Why is providing feedback such a big issue?
The trainer will then tackle through the questions to ensure everyone is on the same page with a common goal. The trainer will provide the group the agenda of what will be covered during the training and leaves room for further questions.
As a final step in this stage, the trainers’ role is to encourage learners to “acquire a structure for organizing new knowledge” (Reigeluth et al., 2009, p.42). The trainer can ask staff to work in groups of 2 and answer the following question:
-How have you demonstrated giving feedback to clients?
“Relevant cognitive structures in learners by having them recall, describe, or demonstrate relevant prior knowledge or experience” (Reigeluth et al., 2009, p.42). The trainer starts off by asking staff questions such as:
-Is this your first time taking such training?
-What do you hope to gain out of this training?
-What is the main purpose of this training for you?
-What are your expectations from me (the trainer)?
Next, the trainers’ role is to ask “learners share previous experiences with each other” (Reigeluth et al., 2009, p.42). This can be done by asking the following questions:
-What is your understanding of giving feedback?
-How often do you provide feedback?
-What does feedback mean to you?
-How does it make you feel while giving your clients feedback?
-How does it make you feel after giving your clients feedback?
-Why is providing feedback such a big issue?
The trainer will then tackle through the questions to ensure everyone is on the same page with a common goal. The trainer will provide the group the agenda of what will be covered during the training and leaves room for further questions.
As a final step in this stage, the trainers’ role is to encourage learners to “acquire a structure for organizing new knowledge” (Reigeluth et al., 2009, p.42). The trainer can ask staff to work in groups of 2 and answer the following question:
-How have you demonstrated giving feedback to clients?